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 Change the main domain for account

If you want to get your main domain for your webhosting account changed then please opena support...

 Do you require annual contracts?

We do not lock you into any contract nor do we lock you into a specific billing cycle. You can...

 Forgot my password. Need to reset it. What do i do?

Please open a ticket in the billing department with the following information included: 1.-...

 How can I pay for your services?

 How can I update my billing information?

You can update your account details by logging in here: Client AreaOnce you have logged in, you...

 How do I cancel my account?

Cancellation Requests for a service should be made 30 days before the effective date through the...

 How do I cancel my service?

1) Login to your account at Client Area2) Click on "My services"Here you will see a list of all...

 How do I renew subscription?

The most simple way to renew is to login to your billing area...

 I have not received account details for my order. What should I do?

If you have not received your account details within the 24 hours post order kindly open a...

 My Account is suspended for Overdue payment! How to get it restored?

We have an automated system which suspends accounts if the invoice is overdue. It will send an...

 Website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has been...

 What is your refund policy?

We are aware of the fact that it would not be easier for a new client to trust on a web hosting...

 What payment methods do you accept?

We can take all major credit and debit cards. Also paypal is available as a payment method.

 Why we use PayPal

We are using PayPal for your security and ours.  Our payment process with PayPal is set up to...

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